Refund policy

No Returns

• We do not accept returns for any reason.
  

Exchanges — Defective Items

• We offer exchange only for items that are defective (e.g., mis-cut or missing pieces).
  
• Email hello@watchprotective.com with your order number and clear photos of the issue.
  
• Exchanges are for the same model originally purchased.
  
• Shipping costs are not covered by Watch Protective for exchanges.
  

Exchanges — Ordered the Wrong Model

• Ordered the wrong reference? We’ll provide a free product exchange for the correct model (no restocking fee).
  
• You pay the shipping for the exchange.
  
• Item must be unused/uninstalled with liners intact and all pieces present (including spare set).
  
• Email hello@watchprotective.com with your order number, the model/reference received, and the model/reference needed. We’ll reply with exchange instructions.
  

Notes

• Original shipping fees are non-refundable.